Upoharmela.com is all about gift….. its all about love and affection. We deliver that product which is shown in the picture. Here we try to give some popular answer. If you can not find you answer or need more information please contact our Dhaka office or mail us. We will contact you shortly.
Question: What forms of credit card payment do you accept?
Answer: We accept all major credit card like mastrocard, VISA, American express etc.
Question: Where do you deliver gift?
Answer: We deliver all over Bangladesh.
Question: Do you deliver internationally?
Answer: No we do not.
Question: DO you have any hidden or additional charge except the charge that are listed in your web site?
Answer: No you do not have to pay any additional charge. The charges that are listed in the web site include all necessary charge.
Question: Delivery time? Can we select our preferred?
Answer: Yes, you will get the option at check out and select your preferred delivery time matched with the recipient’s availability. We deliver from 7am to 10 pm at night. We can deliver gift at midnight to surprise him/her on your request but it depends on the delivery area for security reason.
Question: Do you delivery on holiday?
Answer: Normally we do not deliver on Friday and public holiday in Bangladesh. But for special request we do consider sometimes but it’s also depends the delivery area and situation. So, it’s your responsibility to ensure that your given delivery date does not fall within them day. But for special case, you have to mail us and confirm your date whether we can give you service or not.
Question: Is it really safe to do online shopping with upoharmela.com?
Answer: Shopping with upoharmela is 100% secure. All sensitive information like credit card details are encrypted before it gets transmitted over the internet. This ensures that any unauthorized person will not be able to trap this sensitive information while passing through internet.
Question: How do we make sure that you deliver quality products to your customer?
Answer: We pay our 100% attention to maintain the highest quality of service. All products are purchased from renewed venders. If we fail to deliver the quality products, we will either re-delivery the same products to the destination or your money will be returned to you.
Question: What do we have to do if the product is not found in your web site but I want to make an order?
Answer: You can write mail to us about you is choosing. We will let you know as soon as possible.
Question: can we order over the phone?
Answer: yes you can, please check the ‘contact us’ page.
Question: How can we send a gift without going to his /her address?
Answer: It’s easy; he/she can come to our office and pick up the gift. |